Everything I know about security I learned in kindergarten and I've been updating ever since

I know many of you remember that in kindergarten we learned to play fair, share tools, put things back in “the cubbie” where they came from, put your name on your stuff, be quiet during nap time and in general to be good neighbors.  Well, I learned something else, too.  LESSON LEARNED: HE WHO HAS THE TOYS GETS TO CONTROL THE GAME AND IS THE BOSS OF THE OTHER KIDS.

Fast forward to the third grade, I learned that if someone was bullying me,  I had to fight them to get them to stop or get someone else who would do that for me.  I know, can you believe that this beautiful face was getting bullied in the third grade.  Well, it’s true and all because I kissed a girl who was a fifth grader.  So I did what every skinny, respectable guy would do – I got her to beat him up. LESSON LEARNED: GET SOMEONE ELSE TO DO YOUR DIRTY WORK!

When I was in the fifth or sixth grade, my criminal career started and ended in a span of a few minutes.  You see, there was a pack of rubber bands on the shelf at the Ben Franklin store and I really wanted them but I didn’t have the money.  I put some in my jacket pocket and left the store.  As soon, as I was walking out a county sheriff car pulled into the parking spot directly in from of the store.  The store had a revolving door, which allowed me to reenter the store without ever really exiting.  I put the rubber bands back on the shelf and waited for the sheriff to leave the store before I went home, scared to death.  I have to admit, every time I’d see a police car while growing up I always wondered if “they knew about that” incident. LESSON LEARNED: ONCE YOU’VE DONE IT YOU’VE DONE IT FOR LIFE.

And then upon entering the military, I became an Air Policeman.  God works in crazy ways.  Since I was mostly stationed in Europe from the time I was twenty until I retired in 1993, my biggest security lesson was tracking terrorist activities and fighting the “the Communist, the bastards”.  LESSON LEARNED: THERE ARE BAD PEOPLE OUT THERE WHO WISH ME (US) HARM.

Later in my career, I thought and was taught to think this way, that all you had to do was put a camera on it to watch or post a guard and crime would stop.  Your stuff would be protected. Neither a camera or a guard will prevent, they may deter, and unless the response force is within a reasonable distance to respond they probably won’t deter either.  I’ve always wondered why organizations spend thousands and still get “ripped off”.  Upon analysis it usually comes down to them using the wrong mitigation strategy for the wrong threat or the security is “so tight”  it becomes a burden or tax and people don’t want to pay the tax, even those who are authorized to do so.  They’ll find a way around it so that life is convenient. So, unless your security system is specifically designed to deter and prevent unwanted behaviors, it won’t do that. Sure there is always some deterrence but a dedicated aggressor will not be detoured.  They will bring the tools they need.  Also, if there isn’t a dedicated response force, all you’ll be doing with your fancy system is taking pictures of what happened. LESSON LEARNED: SECURITY IS SUPPOSED TO BE ABOUT DETERRENCE/PREVENTION AND INSTEAD IT’S ABOUT CONVENIENCE.

Well, after my heart attack a couple years ago, my cardiologist said I’d probably live another 30 years.  I’ve used three so far, so who knows what I’ll learn in the next 27?

4 Spring Cleaning Tips for Keeping Criminals from Acting Criminal

I’m sitting here in my office writing this Blog post, while wearing a surgical mask.  My wife says, “I don’t have to wear it because I’m not out in public”.  I answered, “Well, I’ve heard my computer can get a virus, and I don’t want it to come from me, lady”. Touché


Like every good spring cleaning job, you have to set some goals.  My wife’s  - windows.  Mine - not falling off the ladder.


When it comes to security spring cleaning though, our first goal needs to be keeping criminals from acting criminal around my property.  Here are 4 tips:


Understanding that your property has a number of layers that you can use to you advantage is essential.  Those layers, if you have them are: property line, internal fence-line (if present), building facade and special spaces within the house.  For instance, I don’t have a fence in the front of my house but I do on the sides and back of the property, so my property line and fence-line are one in the same.  So for that reason, I look at every layer I do have and determine if I can deter, delay, detect and defend against a would-be aggressor breaking in and stealing my stuff.


Deterrence is kind of hard to define.  Mainly, because if the deterrent is perceived to be too tough, then it will get circumvented by those who are actually authorized, and then what’s the purpose of having it in the first place.  Besides, a dedicated threat will not be deterred.  He/she will bring the tools necessary to defeat whatever the deterrence is designed to do. Now, don’t get me wrong I’m not a defeatist.  I do believe you have to do whatever it is you can and evaluate what you’ve done honestly.  If there is still pain, do it some more.


Secondly, my goal is to slow a person down if they have ill-intent enough so that I can detect them.  So instead of a straight sidewalk up to my door, I have a sidewalk that meanders or crosses my front lawn, so while standing inside my living room or office I can see them as they approach.  If someone doesn’t follow the path of the sidewalk and traipses across my lawn then that is an indicator to me that something’s not quite right.  Now, it could be that the person is just lazy or too tired or it could mean something far worse.


Next remove all possibilities of hiding.  So bushes and shrubs that are within 10 feet of windows and doors should be removed.  If you simply must have them for aesthetic purposes, then they should be located away from the building so that as a person approaches they can see around them.  Bushes should be trimmed to a height of three/four feet above ground level and trees down to seven/eight.  Anything higher or lower causes opportunities.


And finally, check windows and doors, to make sure they close properly.  And, while cleaning the windows and gutters, check the outside lights, especially those on a sensor.   

Another thing, stand at your property line at dusk and see if someone can see inside your house while the lights are on and can see that you’re at home.  If they can, then even if you leave lights on to give the appearance that someone’s home they can see that you’re not.  We draw our curtains at dusk so that you can’t see through.


When I said, defend above I didn’t mean confront the bad guy and whip out a gun.  Trust me your stuff is not worth someone’s life.  On the other hand, if they are physically harming or threating harm to my family I can guarantee you that they’d wish that I only had a gun. 


Send me an email and I’ll send you a 28 question checklist you can follow.  FREE.

What Message Does Your Security Send – Fear or Trust?

In order to have proper physical security, mitigation strategist and those responsible must understand the types of aggressor groups, what motivates them and the tools they need in order to be successful.
  

Aggressors fall into four main categories: criminals (sophisticated/unsophisticated, organized/unorganized), protesters (organized/unorganized), terrorist (domestic/transnational/State sponsored) and subversives (intelligence agents [State/non-State sponsored]).


And, there are four main aggressor objectives; to inflict injury or death on people, to destroy or damage equipment, facilities or other resources, to steal equipment, material or information, and to create adverse publicity.


Tools on the other hand, don’t fall into any category and are virtually unlimited.


Unfortunately, the security industry has been approaching school security from the wrong angle.  We keep thinking, if one is good two must be better and we can harden our way to a perfect world.  We can’t.  School shootings and worse will continue, I’m sad to say, until we start eliminating the causes that promote this behavior. 


School systems have developed a variety of multi-disciplinary programs that address prevention and response to mental health issues if a student manifests behavior that might precipitate violence on a grand scale; i.e., bullying, addiction and interpersonal violence.  But this is still not enough.

Some security companies offer “social media behavioral monitoring” and are analyzing a person’s social media presence in “real time” and reporting actionable intelligence of patterns or suspicious behaviors to authorities, but this alone isn’t enough.  Using artificial intelligence, and deep learning are great but they’re just another tool.   And, just because a person manifests some type of anxiety or disruptive behavior it doesn’t necessarily mean they’ll act out and it doesn’t mean that that person will become a school shooter.


I believe we need to get to the cause of the angst.  Why does a “perfectly normal kid” decide to go to a school and shoot it up?  Does the “prison look” of many schools contribute to this phenomenon?  Is it possible, that the chain-linked fence surrounding the school yard, the metal detector that everyone passes through and the roaming armed guard all contribute in some way?  Now, just because that has become the “new normal” it doesn’t mean every kid will grow up and commit a criminal act, but there is no doubt that they will carry this angst with them into adulthood.


You don’t have to look very far to see examples of the “big dog” in your face approach and the subliminal message of something bad is expected to happen.  

We can address behavior in the built environment in a non-traditional way as a substitute to the confrontational in your face kind of way.  The approach must be more subtle, in fact, the more transparent it is the more effective it will be.  

Normally, to deter crime, we put up signs that say, “Cameras in Use” and some folks get creative saying, “Smile you’re on camera”.  For access control, we usually mark our territory by placing a chain-linked fence or some other type of “barrier” on our boundary-line.  It has a limited effect because a dedicated threat will bring the tools needed to circumvent it.  Build a big fence; they’ll bring a bigger ladder.  Make it even higher and they’ll bring an even bigger ladder or tunnel under it.  Sure, there is somewhat of a deterrent, but the reality is, a dedicated “bad actor” will bring the tools needed in order to be successful.   


In the early “90’s, Crime Prevention through Environmental Design was introduced to connect these two worlds – unwanted behavior and a physical deterrent.  Research shows that the concepts of natural surveillance, natural access control, territorial reinforcement and maintenance contribute to the deterrence and reduction of criminal activity.  CPTED is not the sole reason, but it helps. https://www.cptedtraining.net/


The basic concept of CPTED is if we can design the space so that it is almost always under observation “bad actors” won’t act bad.  I believe it needs to go further than that.  Not only do we need to design the space using these concepts, but we also must design the space so that “bad acting” can’t occur.  Additionally, in the off chance it does the built environment should help to reduce its effects and not contribute to its severity.  


A couple of years ago researchers in the European Union conducted a survey.  They asked elementary school kids who had emigrated from a country where there was war to draw what they considered safety or security to be.  The kids drew pictures of fencing with razor-wire and “gunships” overhead.  Then the researchers asked the same question to kids from Europe who had not be exposed to hostile environments and those kids drew houses with trees, stick families, a dog and sunshine.  Shouldn’t we be striving for the “sunshine” scenario?


The harder we make it for the “bad guy” to do things the more of a deterrent there is.  There is some truth to that but on the other hand, if security is a tax your people won’t pay it and they will figure out a way to circumvent it.  This in turn defeats its purpose.


Getting away from hardening schools after every incident by using “big dog” philosophies will take time, nonetheless, we can begin immediately.  I submit that beginning this school year, administrators should use the checklist provided by the Partner Alliance for School Safety (PASSK-12) www.PASSK12.org to conduct a physical security risk assessment of their campus and whenever possible replace traditional mitigation solutions they would normally opt for with a hardscaping, landscaping or art strategy.  Creativity and student, staff and community involvement are essential.


Success in security is sloppy.  It’s entangled.  It’s very hard to distinguish where detection, assessment, policy and procedures, response and engagement begin and end.  Addressing behavior must be coupled with addressing the physical environment.  They require a different amount of time, effort and commitment to produce positive results but nonetheless are equally important.  In order for students, and later as adults, to thrive we must create environments, internal and external, that address the need for “well-being” in both the social and physical ecosystems, and if we can do that in a more aesthetically pleasing way, then why not?

More about a softer approach to security: https://www.securityindustry.org/2018/04/05/the-puppy-movement/

My Book The Solutions Matrix: A Practical Approach to Security Engineering for Architects, Engineers, Facility Managers, Planners and Security Professionals is on sale at https://www.hainessecuritysolutions.com  

Haines Security Solutions is a contributor to the Security Industry Association’s education platform, “Center of Excellence” at https://www.securityindustry.org/center-of-excellence/

What the LA Ram Superbowl Game Plan Teaches Us about Home Security

What the LA Rams Superbowl Game Plan 

Teaches Us about Home Security

First, I have to admit I had hoped the Rams would win the Superbowl.  It would have made my blog sound allot better.  I could have boosted about how Sean’s crew had analyzed their adversaries and implemented the perfect countermeasures and protected the home front (after all they were the home team).

Then secondly, I admit I’m not a football buff and understand everything about the do’s and don’ts of the game.   But I can with confidence make some comparisons and analogies that I believe most of us can understand.

So, anyway, congratulations to the New England Patriots on their win.

The more I think about it the more I realized that the Rams loss actually teaches us more about sizing up the threats than I first thought.  It teaches us, that not only do we have to look at the attacking forces from our perspective but we also must consider how they see themselves and will adjust.

In security design, we call this the design basis threat or DBT.  In other words, what you’re trying to protect your asset (thing of value) from – whether it’s a natural threat; such as, wind, fire,  rain or a man-made threat; like, graffiti, burglary or theft of property.

The Rams coaching staff had to analyze what the Patriots were capable of (their modus operandi [MO] and then figure out how thwart it.  They also needed to formulate a plan that covered the entire field.  In essence, defense in depth – the front line, the linebackers, the safeties.  We’ve all heard, “The best defense is offense”.  How true.  Ask the Patriots.

Unless, you have a comprehensive plan for the protection of your home, the attacker, be it a burglar, tagger, etc. will circumvent your security by finding the weak spot and exploiting it.  Remember, just having a security camera or system is not enough.  You have to have security built in to every facet of your daily routine. 

For home security that starts with your on-line social media presence.  Don’t give too much information away.  I laugh when I think that someone couldn’t believe she was robbed while in Paris.  Like duh, if you brag about how expensive the stuff is that you have there’s a very strong likelihood that someone also sees the value and will try to take it from you.  There was a case this week in Los Angeles were a rapper was flashing a big wad of cash and posted it on social media.  Well, guess what, he got robbed. 

Next, are you doing other things that tip off those with bad intention?  Do you put boxes out on the curb the night before the trash truck comes by?  Do you put papers in the trash that someone could take out under the cover of darkness and open-up credit card accounts in your name?  When you got that big screen to watch the Superbowl on, did you mount it on the wall so that someone walking on the sidewalk in front of your house could see it through the window?

Your plan has to be comprehensive.  It covers not only what you do but also where you do it.  Start from the roadway and work your way inward, assessing what the bad guy is able to see.  Make sure all lights work and all gates, windows and doors lock.  We lock our car even when it’s parked in the garage and the door from the garage into the house.  These little things delay the perpetrators actions and may possibly give us enough time to call 911.

I few years ago, I posted that the best home security system is actually a plate of cookies.  I still believe that, if you take some freshly baked chocolate chip cookies to the neighbors.  They’ll thank you for them and inadvertently watch out for your stuff because now they think they owe you.  

Maybe if the Rams would have taken some cookies to the Patriot’s locker room before the game things would have turned out differently.

Using Landscaping to Control Access

I want to tell you about two incidents that required a security solution and how the first attempt at providing an adequate solution failed miserably.

First case – illegal dumping

The issue was that people were driving up to the banks of a stream and dumping trash; i.e., tires, mattresses, rubbish, etc.  The first solution provided added a camera to the site so that “things” could be monitored.  The camera fed back to the superintendent’s desk.  Of course, when he wasn’t there (weekends, evening/late at night, attending meetings, lunch, naps) the dumping occurred and continued.  The superintendent was scratching his head on what to do.  After all, he just spent several thousands of dollars on the latest technologies and they didn’t seem to work.

Our solution was not electronic.  Instead, we suggested that they build a raised berm/curb using natural landscaping (trees/boulders/bushes, even park benches) so that the vehicle couldn’t drive up to the water’s edge in the first place.  We suggested landscaping due to the ability to prevent the vehicle from reaching the stream.  We imagined the culprits wouldn’t want to carry the heavy objects from the roadway, across a bicycle/walking path and then into the wood clearing to reach the stream.  Our second reason was to ensure the aesthetics of the area were kept intact.  Sure, we could have suggested a fence along the embankment to deny access and achieve the same effect, but who wants to walk along a fence with barbed wire when they’re taking the dog out or jogging or cycling.

Second case – unwanted access to school property

The issue in this case was that community members were cutting across school grounds in order to shorten the distance to retail shops located near the school campus.  The first security company suggested erecting a chain-link-fence with 3-strand barbed wire outrigger around the entire campus perimeter with a gate for buses and parents/administrators.  When not in use the gate would be kept locked.  The administrators weren’t buying it.  What if a student climbed the fence and was injured?  And where were they going to get the manpower to manage the gate? 

Our solution was to construct on three sides a wooden split-rail fence approximately 4 feet high (similar to those used in the Atlantic Piedmont region) and then to place flower beds in front of the fence and thorny shrubbery and trees behind it so that it would be difficult to cut through.  The front of the campus was left open.  We also suggested installing "speed cushions" to allow just buses to enter the "drive up/drop off" area.  And to have a separate loading/unloading zone for the parent's cars, that would be controlled by school staff.  These solutions provided the aesthetic qualities the administrators were looking for.  We also suggested changing procedures but I don't want to give too much away here.  Needless to say a comprehensive change was needed to address the concerns of the school.

These are just two examples of how not all security solutions need to be electronic.  Unfortunately, surveillance companies will tell you that CCTV is the solution to everything.  The reality is it isn’t.  In both cases we used “natural access control” (Crime Prevention through Environmental Design [CPTED]) as a fundamental principle in our approach to reducing crime.

Additional CPTED ideas and other principles on deterring crime and the effects of terrorist attack will be discuss during a 3-day workshop, Designing Secure Buildings: Integrating Security Technologies being held in New York City, 11-13 Sep 18.

Our ROI Toolkit is available.  The Toolkit will help you justify to your boss why you need to attend this training.

Contact us at info@hainesssecuritysolution.com or call +1 805 509-8655 to register.

Visit us at https://hainessecuritysolutions.com/Training to find out about other classes we offer or to host a workshop. 

Electronic Technologies vs Non-electronic Technologies

Many folks think this is the question to ask themselves, “Since there is so much electronic technology out there that can replace the human being, then that must be enough”.  Actually it’s more of a way of thinking than it is a question.

Security companies have been especially good over the last few years in getting people to believe that their “new widget” is the end-all solution to the security dilemma.  The reality is electronic technology is a tool to be used by a person for assessment and analysis.  Ultimately, a human must decide what action to take. 

Having returned this week from the largest U.S. security industry tradeshow, ISC-West 2017, in Vegas I can tell you there were tens of thousands of people looking for the latest “widget”.  Hundreds of companies were professing to have “THE solution”.  Granted a lot of progress has been made in the past few years in regards to taking away some of the pitfalls in the security industry.  Number one among them is the issue of complacency that comes with standing or sitting monotonous hours of guard duty.  Through intelligent analytics and predictive analysis software programs can assist with the assessment.  While helpful, in the end a human must decide how to respond.

Which brings us to the use of non-electronic technologies.  Security is an everybody business.  It cannot be left up to guard personnel or the police.  It takes everyone’s “eyes and ears”.  Smart companies provide security awareness training to their staff on a regular basis.  The training must include how to recognize “wanted and unwanted” behavior, when and how to report it and to whom.  Training should also include when to intervene without jeopardizing their own safety or those around them and when reporting unwanted behavior is the first and only course of action.  While routine, it cannot be done every Friday afternoon nor can it be the same scenario week after week.  The Post Katrina Emergency Management Reform Act, Public Law 109-29, recognizes that training and drills must be a mix of “live, virtual and constructive” scenarios.  While this legislation applies to exercise planning for government agencies the same holds true for non-disaster type training in the private sector.  Interactive scenarios that challenge staff to think, sometimes outside of the box, will go a long way in making them ready for whatever comes their way.

Relying solely on electronic technologies is not the answer.  Nor is it a good idea to exclude these technologies in today’s world.  Electronics provide assistance.  They should be treated that way – as a tool that helps us do our jobs.  Likewise, procedures and policies, including awareness and training, are not definitive solutions either. A good security program will have a combination of electronic technologies intertwined with non-electronic technologies for the protection of all.

Do-It-Yourself (DIY) or Credentialed Security Consultant, That Is the Question

My brother built his house.  He borrowed a back-hoe and dug the hole.  He set the foundation and built his house from the ground up.  I look at him and say, “why can’t I even drive a nail straight?”  Well, there are two reason, first he has the knowledge and secondly, he had the right tools.  I, on the other hand, don’t have the knowledge nor have I ever purchased any tools.  Oh sure, I can unplug the toilet or figure out that a fuse is blown but much more than that, I’m in the dark.  The pun was not intentional, I swear. 

This got me to thinking.  Whenever I have something around the house that needs more than my minimum skills I have to call someone.  They usually arrive and the first thing they ask is, “Who did this?” as they look at the thousand mile-an-hour tape or screwdriver wedged against the window or the string hanging from where the handle should be on the screen door.  Then they go about fixing it and charging me the equivalent of a mortgage payment.  They leave with a smile on their face and say, “Call us before you try to FIX IT again.  You’ll save money in the long run”. 

I asked my brother, where he got his knowledge and he told me that he asked lots of questions to people in the know and when he needed to, he bought or rented the tools.  If they had the skill set for roofing he asked roofing questions, same for plumbing and so on.  I was glad when he told me this because up to this point, I thought my Dad shared house building skills with him but not with me.  I was made at my Dad.  Forgive me Dad.

Well, the same holds true in security.  There are projects you can do on your own and there are things you really should get an expert to handle.  With the advancement in technologies in recent months you can basically, “plug and play” all types of electronic security systems.  This is a good thing.  I remember a day when programming the VCR was a disaster.  Even though my English is pretty good, I could never understand the instructions.  I had to get a friend to do it for me.  But back to security.  Electronic security systems have become sophisticated but you don’t have to be an “IT geek” to use them.  Most can be monitored on your phone with an App download.

But, if you’re going to assess your property and take a holistic approach you probably want someone with knowledge in vulnerability assessment/risk analysis or in developing mitigation strategies or someone with a Physical Security Engineering (PSE, SPSE or MPSE) designation.  If you have a very large project or are worried about cost overruns, you could also get someone with credentials from the Security Industry Association (SIA) in project management or a Certified Security Project Manager (CSPM®).  Another reputable organization is the American Society of Industrial Security (ASIS), which provides a variety of designations.   The security consultant having one of these credentials or designation is your guarantee that the person doing the job has the right tools sets and the knowledge to use them.

DIY is okay but remember one thing; good advice has a cost but free advice may cost you more.

FOUR TRICKS TO THE PRINCIPLES OF

EFFECTIVE PHYSICAL SECURITY DETECTION

 I recently had a newcomer to the security business ask me, “So, how would you describe what security is?”  I looked at her like, what a stupid that question is.  But after I thought for a second, actually it was a pretty good question.  A question many of us would provide varying definitions of.   My answer was pretty short.  Security is, the detection of behavior – good, we reward; i.e., password or PIN and we allow you access to the computer or ATM, bad, we deny access. 

Simple, right?  Yes.  So, the questions become, “How do we ensure effectiveness?  How do WE determine good or bad behavior?  Where should we do it? And, how do we make sure we know the difference?”

AS FAR AWAY AS POSSIBLE

Detect activity as far from the asset, thing you’re trying to protect, as possible.  We want to detect all behavior.  Then we can decide if it’s good or bad.  Good behavior – we allow access and bad – we don’t.  When it comes to valuables or assets, anything of value can be considered an asset.  An asset is something you place value on.  It could be a building, a process, an object or people.  Even my crazy cousin back in Indiana could be considered an asset.  Ok, well maybe not my cousin.  But you get the gist.

An asset doesn’t have to have value to the owner.  As long as it has value to somebody, then it is an asset.  I guess that means my cousins back in.

We want to protect those things we value at the furthest opportunity we can afford; either at the property line or even before, if possible.  Usually we do this by defining our property line.  We use fences or signs or other materials that say, “Hey, this is my space, so stay over there and I don’t care what you do, but come over here.  I want to know about it”.  In the old days, we had to post a guard to detect penetration.  Today, we can use electronic technologies that assist us in detecting when people come into our space.

You can access my article “More Power to the Perimeter” starts on page 31. http://issuu.com/securitymiddleeastmagazine/docs/sme_july-_aug_2015_web?e=0/14330179

IT’S ABOUT DETECTING UNWANTED BEHAVIOR

Electronic or non-electronic detection, it really doesn’t matter.  It’s about detecting behavior and then deciding if it should be rewarded (allowed entry) or not (denied access).  I often ask my students if they think we should detect all behavior or just the “bad”.  Most say, just the “bad”.  We don’t have the time to watch everything.  Well, actually we do. It’s just that we’re a lot quicker in rewarding “good” behavior than when something wrong happens.  As long as the rules are followed, everything’s fine.  Let someone forget their badge or password and well, and then the problems start.

BEST DETERRENCE IS A WELL-TRAINED STAFF (YOU WERE EXPECTING ME TO SAY GUARD FORCE, WEREN’T YOU?)

Actually, having a well trained staff in knowing what constitutes good behavior is the best deterrence you can achieve.  Trained staff is a force multiplier.  That means more eyes on your environment.  Trust me; your staff knows when things are out of place or when something is just not right.  That doesn’t mean you’re going to get them to “rat” on each other but you can get them to think about protecting themselves and their colleagues.  I recently read an article about the creation of open office spaces adding to efficiency and productivity.  The psychological impact of the space adds to a sense of belonging and our natural instinct to protect ourselves and each other.  Use that to your advantage.

Teach folks what “suspicious” looks like, when and how to report it and when it’s okay to intervene themselves without getting hurt.  Sometimes “bad” behavior can be corrected on the spot.  Other times the “authorities” need to get involved.  When reporting suspicious behavior, describe the “bad guy/gal” by comparing them to yourself; i.e., taller than me, heavier than me, blond hair like me.  While clothes description are important folks should focus on things that are less likely to be changed quickly; shoes or pants, complexion, color and length of hair.  The responding forces will need to know if any weapons were involved and if anyone has been hurt and where to find you.

DRILLS & EXERCISE STAFF & GUARD FORCE (OFTEN, CREATIVELY AND REWARDING)

Administrators and decision makers can increase the likelihood of detecting unwanted behaviors by conducting routine, periodic and creative drills.  Some drills should be done just for small groups, while others should involve everyone.  Sometimes with the guard forces and sometimes the guard should train alone.  There’s a difference between “preparedness” and “readiness”.  “Preparedness” is having material stockpiled and “readiness” is knowing where to get materials and what to do with them.

Follow me on twitter @hainessecurity for more security tips.

Acknowledging Your Own Behavior in

Becoming a Stronger Leader

We all know the stories of how life used to be when we were younger. Even better remember the tales your parents, grandparents told you over and over about how life used to be easier, safer back in the good old days? You could leave the door open and nobody would take anything from your house? It is safe to say the world has changed so much. That sense of security found in the community and groups our grandparents talk about has been overshadowed by the focus on individual achievement. It seems we experience more pressure, more speed, and more complexity and consequently more fear.  Fear of the unknown.  Fear of things we can control and extreme fear from those we can’t.  “Not being good enough”, or not fitting into our collective peer groups, or being able to compete on all levels in today’s very competitive and complex societies all fuel this anxiety.  Our personal behavioral issues are not the only thing we have to worry about.  We also have to react to events that we can’t control yet affect us somehow none the less.  Dealing with terrorist or other types of criminal behaviors or even our psychotic neighbors adds to that angst. The reasons behind these fears are an interesting point of research.  To me, what is even more interesting is the idea that we can overcome this fear by controlling it.  While we can’t control every situation, many of which are outside our realm of personal influence, we can control how we react to each situation, whether from an innate moral perspective or a learned one.

People have a profound need to feel safe.  It’s a basic human instinct.  In order to do that, people need to be able to protect themselves and their loved ones by any means possible. Unfortunately, due to the increased focus on individual talents and lack of group cohesiveness an individual must most often “fend for themselves”.  This means an individual must deploy mental and physical strategies.  Since most of us aren’t big enough to just “pound some sense into” the other guy, we must rely on our mental abilities to defuse or de-escalate the situation before it becomes physical. 

What if the alienation of society and the “stand alone” approach is exactly why we got here in the first place?  Remember the stories about the good old days?

We at BLACK believe that the key lies in returning the stability of the community through individual effort.  By bringing this aggravated anxiety level to a more acceptable one within the individual, society can function as it should.  At BLACK we not only look at the community in general, but also within a company or a team of people.  Our way of working focuses on the individual’s improvement. Being aware of your own strengths and having confidence in using them in your own environment benefits the society as a whole.

Companies, groups and teams of people manifest the same characteristics as individuals and therefore, experience the exact same problems, albeit on a different scale. Results driven, “the bottom line” and ICT are the key words within which any (major) organization operates these days.  Even though people are considered the most important asset, in general, we seem to misplace the personal touch due to the pressures of results minded actions.  We get so lost in the management process that we lose sight of the individual’s contribution toward the whole.  This process of managing people as just another asset in the company inventory doesn’t allow for the organization to achieve its true potential.  The days of sound management are over, and the move from efficiency to productivity is starting. To achieve productivity, organizations must have effective leaders.  Leaders can only guide an organization to achieve greatness, if they recognize and acknowledge their own weaknesses and strengths.  A long-term self-actualization process is needed.  With the world’s increasing population and the burden of more complex societies the need for leadership will become paramount.  While the focus will be on efficient and effective system management, it will only be achieve through the transformation from sound management to truly effective and inclusive leadership.  In the future, leaders will play a greater part in every organization and will be essential to all organizational structures – both, private and public, large and small. 

Through our B.L.A.C.K. methodology we provide leaders the skills they need for organizational success by inspiring them to acknowledge their own personal behavior traits.  By doing so, they gain confidence in their abilities to motivate team members “toward greater things”.                                        

Within our vision of training, we firmly believe that we can achieve these goals by changing the way individuals and groups reacted to situations.  We have no illusion in thinking we can  banish criminality, threats or unwanted behavior as a whole, but we believe we can be a factor in creating more self-awareness by acknowledging how we all contribute to the feeling of fear, environmental pressure and loss of control.  All authority figures will play a huge part in this vision. After all he or she must lead by example and create a feeling of a calm and safe environment. Community members, whether within an organization or a neighborhood, must have a sense of confidence in their leaders because of their ability to create “safe environments”.  Only then can we degrade fear and go from “standing-alone” to “standing together”.  In the last year we have seen an escalation in the appalling interaction between private and public authorities and the societies they govern. There is no need to point fingers as to who is to blame, but perhaps we can all take a good look at ourselves and make the decision to do better by being better.

To quote a great leader, President Thomas Jefferson:

“ Laws made by common consent must not be trampled on by Individuals. It is very much the Interest of the good to force the unworthy into their due Share of Contributions to the Public Support, otherwise the burthen on them will become oppressive indeed.”

BLACK

BLACK is a Dutch company specialized in leadership training.  It is run by (former) armed forces with a high success rate. For further information we kindly refer to our website http://www.cpk-black.com

THE 5 MINUTE/5 DAY PLAN TO KEEP BURGLARS AWAY FOR

HOME AND BUSINESS OWNERS

Whether you’re a business owner or a homeowner “security” is about the protection of stuff and the people who use that stuff.  In the case of the business owners, that stuff is the store premises, the merchandise, the customers and employees.  At home, it’s about family members, keepsakes and property.  Even though, the stuff we are protecting is different, the concepts are the same.  They differ in application.  Good security means keeping someone from taking that stuff.  So, let’s look at what the business owner can do that the home owner can do as well.  For the next five days, we’ll spend 5 minutes each day taking steps that will keep would be “bad guys” away.

DAY 1 – From the outside looking in.  Stand on the outside of your property, beyond the property line or boundary and look at what you see.  You must do this on all sides of your property.  Remember, the “bad guy” will exploit your vulnerabilities no matter where he/she finds them.

Business/Homeowners – Look for avenues of approach, especially those that will allow access undetected.  If they exist, remove them to the maximum extent possible.  Since most likely you won’t be able to remove them entirely, add features that will assist you with detection; i.e., lighting, barriers (barriers slow forward movement or channel it).  The goal is to make it so that if the would-be perpetrator choses that route you will slow him/her down enough to detect him/her.  Warning:  CCTV is not a detection tool, so don’t think you can put a camera for detection.  CCTV is an assessment tool and as such, must be monitored 24/7 so that someone can assess the unwanted behavior, AND you must have a response force capable of responding within minutes.  If not, the “bad guy” will not get caught.  Another misconception is that, by putting a camera it will allow the police to catch the bad guy later.  Fact is less than one percent of the time this is true.  So, chances are you’d be wasting your money.

DAY 2 – Repeat Day 1 activities.  Return to the property line only this time at night or during hours of darkness.  Again, what do you see?  Additionally, look for any burned out exterior lights.  Lights are an effective tool in assisting assessment of unwanted behavior.  Bad guys don’t like light because it increases their chances of being caught.  

DAY 3 – Access points.  Walk to the nearest point of the structure where you would enter.  Then walk to the next one and so on until all access points have been looked at.

Business – This is usually an established entry/doorway from the public side-walk.  Check the locking mechanism.  Does the door fit snuggly against the frame?  Could someone “jimmy” the door open with a tool?  Don’t forget about your windows.  They can also provide access.  Just because they are large it doesn’t mean they won’t get broken.  The application of a fragmentation retention film (FRF), if installed properly, may assist with keeping the window intact and from being shattered.

Homeowners – This probably means that in the front of the house the access points would be the front door and any windows.  Check them for functionality.  Do this on all sides.

DAY 4 – Storage areas (shed/storage room/ garage)

Business – This may mean a separate structure or internal warehouse/storage room.  Observe the method of entry.  Can the door be secured when not in use?  Is the door monitored?  Does it need to be?  If a free-standing building, check all sides.

Home owner – If you have an outside building, such as, a storage shed where the lawn mowers, bicycles, etc. are stored, make sure there’s a lock that works.  Just because the shed is in the backyard, it doesn’t mean, a “bad guy” won’t get in to it.  If the bikes/lawnmower are stored in the garage, check the garage door that leads to the side or back yard.  Don’t forget about the car/driveway door.  Does it lock?  My wife always locks the door from the garage that leads into our laundry room and subsequently, in to our house.  Good job Honey! 

DAY 5 – Check your internal spaces. 

Business –  I was in a coffee shop the other day and noticed that they were using a laptop and a tablet for processing payments.  Both were left unattended on the counter.  It would have been real easy for an opportunists to grab the laptop or tablet and run out.  All they needed to do to reduce their risk was place the items behind the counter or on a shelf underneath and to take them out only when they used them.  If you own a business that stays open late or 24 hours, there are special considerations you need to make.  Primarily for the protection of your people/staff.  Remember, stuff can be replaced.  That’s why we have insurance.  People can’t.

Homeowners – The most common place for people to store valuables in their home is in their master bedroom.  Thieves know this.  Consider storing your valuables somewhere else that’s secure.  Just because you have a wall safe it doesn’t mean your stuff is secure.  The wall safe can be taken out of the wall if given enough time.  Remember, slow “bad guys” down so you can detect their behavior.

More tips and tools available at https://hainessecuritysolutions.com/Technology_Improvements  or by calling 805 509-8655.